How to Choose the Right Facility Cleaning Company for Your Business

Finding the right facility cleaning company for your business can be a job in itself. 

What companies are out there? What should you look for in a cleaning business? What’s the process of hiring one? And, can you trust the people coming into your building? How do you know it’s a good hire?

In this article, we take a look at these questions and more to help you know how to choose the right commercial cleaning business for your business. Let’s dive in!

Do Your Research

The first step is to do your research - don’t just jump the gun! Make sure you’ve looked up and vetted the options available to you in your area.

Use a search engine, like Google or Bing, to find local options. Use search phrases like:

  • Facility cleaning in Asheville NC

  • Janitorial services in Asheville NC

  • Corporate window cleaning near me

  • Custodial contractor in Asheville, NC

  • Window cleaning Asheville NC


The more precise you are in your search, the better the results will populate. And, if you’re located in an area other than Asheville, NC, exchange that with your city, town, region, or location.

Note: Just because a cleaning company is populating for a particular location doesn’t mean they won’t come to you! Many cleaning companies, like The Go-To Janitor, are regional. Meaning, they hire cleaning crews in various areas. For us, we have crews in Asheville, Burnsville, Spruce Pine, Boone, Hickory, and Hendersonville NC, for example. 

What to Look for When Researching Commercial Cleaning Businesses

After a quick Google search, take a look at any reviews associated with the facility cleaning business. See what other business owners are saying and review their experiences.

Other things to consider when researching facility cleaning businesses include:

  • Does the company willingly provide references for you to call for the vetting process? If yes, this is a positive!

  • Are they insured? If yes, another positive!

  • Do they require background checks on all employees? If yes, this is a very good thing!

  • Are they transparent in their service offerings and pricing (via free estimates)? If yes, this is a positive!

  • Is the quoted pricing competitive? This is important! You don’t always want to go with the cheapest option. Make sure the price matches the quality of service.

Get Several Free Estimates

It’s important to call several facility cleaning companies to come out and quote the job for you. Don’t just stop at one. Gather at least three or four estimates to get a good idea of what pricing is available to you with the type and scope of work.

A quality estimate will include:

  • A thorough walkthrough with the manager, salesperson, or owner of the cleaning company. This is a good time to show him or her the building, talk about expectations and needs, and ask any questions you may have.

  • A timely response. Plan to hear back from a proactive cleaning company within 72 business hours with a quote for your consideration.

  • Detailed line items with transparent pricing. This ensures you know exactly what the corporate cleaning company will offer you and just how much it will cost on a weekly, bi-weekly, or monthly basis.

  • Terms and conditions.

  • Contact information.

Ready to start gathering facility cleaning quotes? Request your free facility cleaning estimate with The Go-To Janitor on our Free Estimate page.

Set and Agree on Expectations in the Beginning

When you’re ready to move forward with a cleaning company, it’s always best to have an in-depth conversation about expectations before service begins. 


Schedule a time with your sales representative to discuss the contract. This will ensure service is provided in a way that meets your expectations and is agreed upon by both parties. 

A few key things to remember:

  • Work with the cleaning business to create a schedule that you both agree upon

  • Look over the contract(s) together thoroughly and ask any questions you might have

  • Make amendments, together! The cleaning business is your partner. They are there to help beautify and maintain the property to ensure your staff and customers are happy and healthy.

Let’s Get to Work!

Now that you know how to choose the right commercial cleaning business for your business, let’s get a free estimate setup to get the process started!

If you’re on the hunt for the best commercial cleaning business in Western North Carolina, shoot us a message. We’d love to come talk and provide you with a competitive, totally free service estimate.

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