FAQ

  • What makes The Go-To Janitor different from other professional cleaning services in Asheville, NC?

    The Go-To Janitor is a professional janitorial and commercial cleaning services company. We also offer fire safety and professional window cleaning services. We provide you and your business with trained and reliable cleaning staff that shows up on time and ready to work. We care as much about your space as you do! After every clean, you can expect your facility to be clean and presentable.

    We pride ourselves on consistent, high-quality service.

    Also, we are a privately held, veteran-owned regional provider. We are large enough to serve our clients, but small enough to care about our customers and have a local presence in Western North Carolina.

  • What areas do you serve?

    Our primary market is in the greater Asheville, NC area, but we have cleaning crews across Western North Carolina. Other areas we serve include Burnsville, Mars Hill, Weaverville, Woodfin, Candler, Spruce Pine, and Boone (just to name a few).

  • What types of businesses do you serve?

    For all of our services, including commercial cleaning, facility maintenance, professional window cleaning, and fire safety, The Go-To Janitor caters to a wide range of businesses located in the greater Asheville, NC and surrounding Western North Carolina areas. These include airports, auto dealerships, financial institutions, event venues/stadiums, government buildings, fitness centers, healthcare, hotels/hospitality, manufacturing/industrial buildings, office buildings, places of worship/churches, restaurants/bars, retail spaces, salons/spas, and schools/education buildings.

  • Who can benefit from The Go-To Janitor's professional janitorial and commercial cleaning services?

    Every business needs to remain clean, sanitized, and maintained in order to attract and retain customers and staff. The Go-To Janitor is proud to serve a wide range of business types, providing the best commercial cleaning services for all clients.

  • Why should I hire a commercial cleaning company instead of hiring my own cleaning staff?

    Although having an in-house cleaning staff may seem attractive, hiring a professional commercial cleaning company takes several things off of your plate — so you can focus on running your business! We hire the cleaning crew and keep track of everyone so you don’t have to. A commercial cleaning company like The Go-To Janitor gives you a single point of contact for any questions or needs.

  • What is the size limit for a building utilizing The Go-To Janitor's commercial cleaning and facility maintenance services?

    The Go-To Janitor is equipped to take on large and small buildings and commercial cleaning projects. The first step is to request a free estimate. During our time together, we’ll go over the size of your facility and any specific needs you may have. Submit a free estimate form and we’ll get back with you!

  • Do you have toilet paper, soap, and other consumables?

    Yes, we can be your source for all consumable products like toilet paper, soap, paper towels, etc. We have access to jan-san companies to purchase and provide your facility with these items. We buy directly from the manufacturers so we can pass along those savings to you!

  • Can you strip and wax our floors?

    Yes we can! No matter the type of flooring you have, we can build a floor program designed for your business.

  • Can you professionally clean carpets?

    Absolutely! We own all of the carpet cleaning equipment that allows us to clean large areas of carpets and rugs.

  • What services are included in a commercial clean?

    This depends on your customized cleaning plan. We provide a wide array of commercial cleaning services including vacuuming, mopping, dusting, trash collection, and much more. We also provide deeper cleans. Again, this is dependent upon your business’ needs and budget.

  • How often should my business be cleaned?

    The frequency of cleaning depends on the size and type of space your business has. This also depends on the client’s needs and budget. Some businesses may require daily cleaning, while others may only require weekly, bi-weekly, or monthly service. All of our cleaning services are tailored to your business’s individual needs, budget, and customized cleaning schedule.

  • How much does commercial cleaning services cost?

    The cost of commercial cleaning and janitorial services depends on the business’ size, needs, budget, and many other factors. Pricing is also influenced by the frequency of service such as daily, weekly, or monthly. Request a free estimate today and someone will come out to your property to provide you with a tailored quote.

  • Are your cleaners trained and background checked?

    Yes! This is of upmost importance to our business. We only hire and assign cleaners and janitors that we trust to not only get the job done, but will also keep your space safe. We train and conduct background checks on all of our employees and subcontractors.

  • Do you use eco-friendly and/or green cleaning products?

    We offer eco-friendly, green cleaning options to our clients. Product usage will be discussed during the initial setup and onboarding.

  • What if my business needs cleaning outside of regular business hours?

    We offer flexible scheduling for all of our professional cleaning and janitorial services. This includes cleaning outside of regular business hours and weekends.

  • What's the difference between commercial and janitorial cleaning?

    Commercial cleaning includes specialized services like deep cleaning, while janitorial cleaning typically focuses on daily maintenance tasks and may also include cleaning.

  • How do I get started with your commercial cleaning or facility maintenance services?

    Contact us directly to schedule a free estimate. We’ll come out to your physical location to give you a tailored quote based on your needs, budget, and customized needs. All of our services are fully customized to your place of business.